Frequently Asked Question

Remote Access : iOS
Last Updated 2 years ago

Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch

Please Download and install the Application onto your iOS device by using the below link.

Microsoft Remote Desktop

Go to 'Preferences' and Click on 'Usernames', Click on "Add User Account" and use you Email Address as your Username (Please remeber your Email Address is your username with on the end; eg username: j.bloggs email: [email protected]);

Go to 'Preferences' and Click on 'Gateways', Click on 'Add Remote Desktop Gateway', Click on 'Server Name' and use "", Click on 'Username' and select your user you previously setup;

Go back to the Microsoft Remote Desktop Page on the App, and click on the '+' button, put the 'PC Name' as "RDSPool", and select your username;

Go to Settings and select the 'Gateway' as the one you previously setup;

The Application should now look like this;

Please Wait!

Please wait... it will take a second!